Ask HR


Ask HR: New Hire unable to complete drug test.

Dear HR, Upon completing the new hire steps – which include a drug test – our potential new hire let us know that they were unable to provide a timely urine sample due to a medial condition. We have never had this happen before, how do we proceed with hiring?   HR Answer: DRUG TESTING—always a challenge and always grounds for suspicious behavior? Let’s face it, when it comes to whether or not someone is […]


Ask HR: Do I have a “Reasonable Suspicion” drug test situation?

Dear HR, We had a customer call and complain that when they got their vehicle back from service, half a bottle of their prescription pain medication was missing. May I drug test the employees who worked on the job?   HR Answer: Great question – DRUG TESTING is usually performed pre-employment, post-accident, for reasonable suspicion, or at random. “Reasonable suspicion” does not typically mean possible theft; generally it refers to suspicious actions a person would exhibit […]


Ask HR: How far for Accommodating Medical Issues?

Dear HR, My employee that has been missing A LOT of work for an extended period of time— at least one shift a week, and this is now adding up to weeks of work being missed. This is negatively affecting my business as no one is here to answer the phones or to get the front office work done. However, every time a shift is missed, my employee brings in a doctor’s note. My employee […]


Ask HR: Returning from Leave to Less Hours.

Dear HR, My employee was recently out of work for three weeks due to having surgery and returned to work about a month ago. Before taking the time off, my employee was working a full-time schedule for two weeks. Now, due to slower business, I am only able to provide 28 hours per week. I could offer a few more hours if my employee is willing to work 7 days each week. My employee is […]


Ask HR: Employee has been accidentally overpaid.

Dear HR, Due to a reporting error by my employee, they were over-paid 5.75 hours for the last pay period. We have a signed payroll deduct form authorizing the deduction of those hours from the next pay check; but now we need to terminate this employee for a major policy violation. Are there special rules on deducting from a final check? What is the max amount or {0c2d428c3cefef4a77c472786cabf3d957ca1c1fde265c02f19cd1ec2d7db907} that can be deducted?   HR Answer: […]


Ask HR: Employee is experiencing an odd allergy.

Dear HR, My new cashier has an allergy to the scent of marijuana. There was an incident that occurred last night during an interaction with a customer. Our new employee had an extreme allergic reaction to the fragrance that was on the customer at the front counter.  How do I handle my new employee having a physical reaction to a customer– in terms of both customer service and protecting my staff?   HR Answer:             Just […]


Ask HR: Additional laws for having more employees?

Dear HR, My business is growing! Are there additional labor rules I need to know about when from moving from just a couple employees to 5 or more?   HR Answer: There are many federal and state laws that employers must be aware of, and comply with, even if you have only 1 employee. Many of these laws include rights for employees – such as family medical leave or time off to serve jury duty. […]


Ask HR: Where to find Additional Training?

Dear HR, Lately I’ve noticed that my supervisors, managers and staff could really use additional training around human resources issues and new employment laws. Does Cardinal offer any training/classes we can provide, or can you recommend any classes locally? (Interested in local because I don’t have the budget for staff travel.) I am trying to put together a training agenda, and we are interested in any help you can provide.   HR Answer: Whether you […]


Ask HR: Tips for disciplining employees who are also family?

Dear HR, I have been having discipline and attendance issues with an employee who is also my son. He has missed many days of work and is not getting his work done when he is in. I have talked to him several times, but the behavior continues. I think he feels he can get away with it since I am his parent. How can I get the message through to him? I would like to […]


Ask HR: Can a husband-wife team’s pay go to one person?

Dear HR, We employ a husband and wife that work together as a property management team. While they will record their work time separately for record-keeping, they have requested that their total monthly salary and in-kind rents all be paid in the husband’s name. Is this legally permissible?   HR Answer, Cardinal is unable to combine the time reported by both employees into one payment to be made to a single employee each month. Having […]