Monitoring Social Media to Protect Your Business
Feedback or Backlash? Have you recently seen or been told about a negative comment directed at your company on social media? Or read a nasty comment on Facebook from a disgruntled customer about the lack of good customer service or a bad review about one of your products? What starts as a single negative comment in a simple post from a community member can quickly turn into a problem. To ignore a negative posting is […]