The privacy and security of the personal information we maintain is of the utmost importance Cardinal Services, Inc, Cardinal Employer Organization, and Preferred Employer Solutions collectively (“Cardinal”).

On or around June 30, 2025, Cardinal became aware of unauthorized access its systems. Upon learning of this issue, Cardinal immediately commenced an investigation into the incident and worked with external cybersecurity professionals experienced in handling these types of situations. During the investigation on August 8, 2025, Cardinal became aware of further unauthorized access to its systems and immediately worked with the cybersecurity professionals to secure its internal environment and continue its investigation to determine whether any personal or sensitive data was impacted as a result of the incidents.

After an extensive forensic investigation, we discovered on May 12, 2026, that the systems, which were accessed between June 25 and June 26, 2025, and on or around August 8, 2025, contained personal information. The elements of personal information involved varied per individual but included name, date of birth, Social Security number, Driver’s License or State ID number, financial account information, medical information, health insurance information, DIGITAL SIGNATURE, biometric information.
Cardinal has no evidence that any personal information has been or will be misused as a direct result of this incident. However, out of abundance of caution, commencing on May 20, 2026, Cardinal notified individuals whose information may have been included in the files accessed by the unauthorized party to the extent it had contact information. Notified individuals have been provided with best practices to protect their information, and individuals whose Social Security numbers were contained in the impacted files have been offered complimentary credit monitoring.
Cardinal is committed to maintaining the privacy of personal information in its possession and has taken many precautions to safeguard it. Cardinal continually evaluates and modifies its practices to enhance the security and privacy of the personal information it maintains.

For individuals who have questions or need additional information regarding this incident, or to determine if they are impacted and are eligible for credit monitoring, Cardinal has established a dedicated toll-free response line at 844-558-4632. The response line is available Monday through Friday, 8:00 am to 8:00 pm Central, excluding weekends and holidays.
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