In-House IT Support Specialist — On-Site in Saint Helens, Oregon
Full-Time | Monday–Friday, 8:00 a.m.–5:00 p.m. | $23–$25 per hour
 

Position Summary

“This position requires in-person attendance at our Saint Helens, Oregon location. Applicants must be able to reliably commute to this location for the scheduled hours. Remote and hybrid work are not available.”

We are seeking a dependable, hands-on IT Support Specialist to provide on-site technology support for our local Saint Helens, Oregon organization. This position is responsible for keeping servers, computers, printers, security cameras, and related equipment operating reliably. The ideal candidate is organized, service-oriented, and comfortable troubleshooting a variety of day-to-day technical issues.

Essential Duties and Responsibilities

• Monitor, maintain, and troubleshoot on-site servers to support reliable daily operations.
• Diagnose and complete day-to-day computer hardware, software, and connectivity repairs.
• Set up and configure laptops, user accounts, software, and required access for new hires.
• Install, configure, maintain, and troubleshoot printers and related equipment.
• Provide basic support and troubleshooting for the on-site security camera system.
• Respond to employee technology questions and provide clear, professional assistance.
• Maintain accurate records of equipment, repairs, system changes, and assigned devices.
• Coordinate with outside technology vendors or service providers when additional support is required.

Qualifications

• Previous experience providing IT support, computer repair, systems support, or a related function.
• Working knowledge of computer hardware, common business software, servers, printers, networks, and peripheral devices.
• Ability to diagnose technical issues, identify practical solutions, and explain them to nontechnical users.
• Strong organization, communication, and customer-service skills.
• Ability to manage priorities independently and protect confidential company and employee information.
• Relevant technical education or industry certification is preferred but not required.

Schedule

This is a full-time, on-site position scheduled Monday through Friday from 8:00 a.m. to 5:00 p.m.

Rate of Pay

The anticipated starting wage is $23.00–$25.00 per hour, depending on experience and qualifications.